JumpPay – No More Missed Payments
JumpPay turns your phone into a simple way to accept payments anywhere. Whether you're selling tickets at the door, merch at a gig, collecting tips while busking, fundraising, or running a market stall, JumpPay helps you get paid instantly without the need for traditional EFTPOS hardware.
Capture every sale, every tip, and every opportunity with a fast, convenient payment experience that's always in your pocket.
What is JumpPay?
JumpPay is a mobile payment platform designed for musicians, promoters, creators, small businesses, and anyone who wants a simple way to get paid on the spot.
Too many sales are lost because customers don't carry cash, queues move too slowly, or there's no easy way to accept a payment. JumpPay solves that problem by turning your phone into a payment tool that lets people pay instantly wherever you are.
Whether you're:
Selling tickets at the door
Running a merch table
Busking in the street
Collecting tips
Fundraising for a cause
Selling products at markets or events
JumpPay helps you capture payments that might otherwise be missed.
No extra hardware. No complicated setup. Just a simple way to turn opportunities into income.
No more missed payments.
Longer Founder/Investor Style Description
About JumpPay
JumpPay was created to solve a common problem faced by musicians, promoters, creators, and small businesses: people want to support you, but often don't have cash, can't find an EFTPOS machine, or the payment process creates friction that leads to lost sales.
JumpPay bridges the gap between intention and action.
Our platform enables users to accept payments directly from their phone, making it easier to sell tickets, merchandise, products, services, and collect tips in real time. Features such as instant payment acceptance, tipping modes, and payment splitting are designed specifically for live events, creators, and collaborative businesses.
We believe every performance, every interaction, and every customer represents an opportunity. By removing barriers between customers and payments, JumpPay helps users capture more of the support, sales, and revenue that already exists around them.
Whether you're a solo busker, a touring band, a market vendor, a fundraiser, or a growing business, JumpPay puts a simple payment solution in your pocket.
JumpPay – No More Missed Payments.
Refunds & fees
Merchants can refund eligible transactions through JumpPay. Where applicable, the original purchase amount can be refunded to the customer. JumpPay service fees and payment-processing fees may be non-refundable once a transaction has been successfully processed, except where otherwise required by law, payment-network rules or our payment-processing partners.
Disputes & chargebacks
Card payments may be subject to disputes or chargebacks. Where a payment is disputed, additional information may be required from the merchant and funds may be withheld, reversed or recovered in accordance with applicable payment-network and payment-processor requirements.
Payment security
JumpPay uses established payment infrastructure to process transactions. Sensitive card-payment processing is handled through our payment-processing partners rather than directly by JumpPay.
JumpPay Privacy Policy
Last updated: 5 September 2026
JumpPay is operated by Tombstone Entertainment Limited, New Zealand (“JumpPay”, “we”, “us”, or “our”).
This Privacy Policy explains how information is collected, used, stored and shared when you use the JumpPay mobile application and related services.
Information we collect
When you create and use a JumpPay account, we may collect information including your name, email address, account/user identifier and information relating to transactions processed through JumpPay.
We also use third-party service providers that may collect technical information necessary to provide, secure and improve their services. For example, Stripe's mobile software may collect information about interactions with payment components, device characteristics and operating-system information for analytics, security and fraud-prevention purposes.
How we use information
We use information collected through JumpPay to:
create, authenticate and manage JumpPay accounts;
provide JumpPay features and services;
process and record transactions;
display transaction history and sales information;
provide receipts and related payment functionality;
maintain the security and reliability of JumpPay;
prevent fraud and misuse;
provide customer support; and
maintain and improve the performance of the service.
Payment processing
JumpPay uses Stripe to provide payment-processing services, including Tap to Pay on iPhone.
Sensitive payment-card information presented through Stripe Terminal and Tap to Pay on iPhone is handled by the payment-processing infrastructure rather than being stored by JumpPay as raw card information. Stripe may process transaction, device and other information as necessary to process payments, prevent fraud, maintain security and provide its services.
Stripe's own privacy practices are governed by its privacy policy.
Sharing of information
We may share information with service providers where necessary to operate JumpPay, including payment-processing, infrastructure, authentication and related technology providers.
We do not sell personal information to advertisers or data brokers, and JumpPay does not use personal information for third-party targeted advertising.
We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect the security, rights or integrity of JumpPay, our users or others.
Data retention
We retain personal information only for as long as reasonably necessary to provide JumpPay, maintain business and transaction records, meet legal, accounting and regulatory requirements, resolve disputes and enforce agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
Your choices and rights
You may contact us to request access to or correction of personal information we hold about you, or to request deletion of your JumpPay account and associated personal information where applicable.
Some information may need to be retained where required for legitimate business, payment, fraud-prevention, accounting or legal purposes.
Security
We use reasonable technical and organisational safeguards designed to protect information handled through JumpPay. No method of electronic transmission or storage can, however, be guaranteed to be completely secure.
Third-party services
JumpPay relies on third-party services to provide parts of its functionality. Those providers may process information according to their own privacy policies and applicable agreements.
Stripe's privacy information is available from Stripe's official website.
Changes to this policy
We may update this Privacy Policy as JumpPay develops or as legal, regulatory or operational requirements change. The current version will be published on this page with its effective date.
Contact us
For privacy questions, requests or concerns relating to JumpPay, contact:
Tombstone Entertainment Limited
Christchurch, New Zealand
Email: info@tombstone.co.nz